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How azzura77 Handles Your Personal Data

This Privacy Policy covers what data azzura77 collects when you open an account, make a deposit via DANA, OVO, or GoPay, and use our mobile platform — and exactly how we keep that data secure.

Account data protectedDANA, OVO, GoPay wallet dataNo third-party data sellingYour right to access or deleteContact us to make changes

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What Information We Collect and Why

azzura77 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account, we collect your name, email address, phone number, and the payment method you use — whether that's DANA, OVO, or GoPay. We collect this to verify your identity, process your deposits and withdrawals, and keep your account secure. When you access

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our platform from your mobile browser, we also log basic device data such as your browser type and IP address; this helps us detect unusual login activity and protect your wallet from unauthorised access. We do not collect more than we need. Payment data — including
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your e-wallet account number submitted during a transaction — is used only to process that specific transfer and is not stored beyond what's required for transaction records. If you contact our support team, we keep a record of that conversation to help resolve any follow-up questions.
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We do not sell, rent, or share your personal data with third-party marketing companies. Data may be shared with payment processors like DANA, OVO, and GoPay solely to complete your requested transactions. Where local law in Indonesia requires us to retain certain records, we comply with
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those obligations for the period required and no longer.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOU

Data Security, Cookies and Account Retention

We use encryption and access controls to protect data stored on our platform. Your account login uses a one-time verification step to prevent unauthorised access, and payment transactions through DANA, OVO, or GoPay pass through secure processing channels. We review data retention periods regularly and delete account data that is no longer required under our legal obligations.

Cookies and Tracking

We use session cookies to keep you logged in across pages and analytics cookies to understand how the platform is used. You can manage cookie preferences in your browser settings.

Account Security

Your account is protected by OTP verification at login. If we detect an unusual session — like a new device or unfamiliar location — we may prompt you to re-verify before proceeding.

Data Retention

We hold your account data for as long as your account is active and for the period required by applicable law in Indonesia. Closed accounts have data removed after the required retention window passes.

Requesting Changes

You have the right to request access to your data, ask us to correct inaccurate records, or request deletion where no legal obligation requires us to keep it. Use live chat or email to start that process.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct, or request deletion of your personal data, our support team handles these requests directly. You can reach us through live chat on the platform, by email, or via our help centre — whichever works best from your device. We aim to respond to all data-related requests within a reasonable period, and we'll confirm receipt so you know your request is being handled.

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Live Chat

Open the chat window from your account dashboard to submit a privacy request or ask about your stored data. Available directly from your mobile browser.

Email Support

Send your data request or privacy question to our support email address listed in the help centre. Include your registered account email for faster handling.

Help Centre

Our help centre includes a dedicated privacy section where you can read about your rights, find request forms, and check the status of a submitted data query.

Common Questions About Your Data and Rights

Here are the questions we hear most often about how we handle your data, what your rights are, and how to act on them. If your question isn't covered here, our support team can help via live chat or email.

We collect your name, email, phone number, and the payment method you register — such as DANA, OVO, or GoPay. We also log basic device and session data when you access the platform.

We do not sell or share your data with marketing companies. Data is shared only with payment processors like DANA, OVO, and GoPay to complete transactions you initiate, or where required by law.

Contact our support team through live chat or email with your account details. We'll confirm your identity and provide access to the data we hold within a reasonable response period.

Yes. Submit a deletion request through live chat or email. We will remove your data after your account is closed, subject to any retention period required under applicable Indonesian law.

Payment transactions pass through encrypted, secure processing channels. We do not store full wallet credentials — only the reference data needed for transaction records and dispute resolution.

We use session cookies to keep your login active and analytics cookies to see how the platform performs. You can adjust cookie settings in your browser at any time without losing your account access.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAzzura77 Glossary Appazzura77 App

How azzura77 Handles Your Personal Data

Data Security, Cookies and Account Retention

Cookies and Tracking

Account Security

Data Retention

Requesting Changes

Reach Us About Your Privacy Rights

Live Chat

Email Support

Help Centre

Common Questions About Your Data and Rights

01 What personal data does azzura77 collect when I open an account?

02 Does azzura77 share my data with third parties?

03 How can I request to see the data azzura77 holds about me?

04 Can I ask azzura77 to delete my account and personal data?

05 How does azzura77 protect my payment data when I use GoPay or OVO?

06 What are cookies and how does azzura77 use them?

Privacy Policy

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